Endress+Hauser stands strong: Keeping prices steady to support customer success

Endress+Hauser Canada announces price commitment to customers and partners.

Endress+Hauser Canada Ltd. remains one of the country’s leading providers of test and measurement instrumentation, services, and solutions for process engineering. Today, the corporation announced its pledge to maintain all its current product list prices for the year 2024, reaffirming its dedication to its customers and the Canadian market.

For the next year, Endress+Hauser will refrain from raising product list prices in Canada to maintain its customer stability – while staying loyal to its mission of delivering high-quality client experiences.

Always listening to customer feedback

Aware of the challenges that its customers have endured during the COVID-19 pandemic, the Endress+Hauser team profoundly appreciates the loyalty and trust that they have shown to the supplier. Maintaining its list prices for the upcoming year will maintain the stability and predictability that Endress+Hauser’s client base and partners need and want right now, and it supports the company’s desire to offer the peak of customer service.

On top of fixing its product list pricing and improving the performance of its supply chain, Endress+Hauser is going to lower its freight costs by 2½ per cent to its list-price-based clients, which will reduce and stabilize overall purchasing costs even more.

Together with its national representative partner network, Endress+Hauser Canada has dedicated itself to same-day turnaround times for all non-project quotation requests that it receives before 2 p.m. local time as standard practice. As a result, customers will get timely, accurate quotes to meet their individual requirements as quickly as possible. Because of higher production capacity and supply-chain capabilities, this speed of response is enhanced even further by industry-leading delivery times for process instruments.

The company credits customer feedback as its guide. Clients’ feedback is highly important to Endress+Hauser’s corporate decisions on improvement and future investment, so it will continue to listen to all the feedback it receives from customers – who are encouraged to contact the company directly with questions and more. This is one way that Endress+Hauser lives up to its ideals in commitment to its clients and its partners.

The Endress+Hauser team continues to set high standards in quality and technology.

To learn more, contact Endress+Hauser.

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