Top sales and service keep Dobco Equipment above its competition

Dobco is a major Canadian supplier of power tools.

Dobco Equipment has worked hard to earn its reputation as a major supplier of industrial power equipment. But Dobco is more than just a provider of great pneumatic, electric, and hydraulic tools. The company also serves customers as authoritative experts in these products – with help from its top sales and service departments.

With its superior mix of sales and service capabilities, Dobco continues to set itself above its competition in the industry.

Keep customers’ operations going

One reason for Dobco’s success is its role as the preferred distributor of leading brands in power equipment, like the Cooper Tool Group. These manufacturers are known for high-quality tools, and Dobco always keeps its sales high by partnering with these companies and offering their great products at competitive prices.

Another way that Dobco maintains its status is its capabilities in repairing and servicing the power equipment it distributes. Since these assembly and production tools from major manufacturers are frequently employed in critical tasks with little tolerance for downtime, Dobco’s servicing department is necessary to keep customers’ operations going.

Dobco employs six full-time, factory-trained technicians in the service department of its facility in Mississauga, Ont. These technicians are trained to certify, repair, and calibrate all major brands of pneumatic, electric, hydraulic, and torque tools. The company’s broad range of services includes the following: torque-wrench repair, calibration, and certification reports; hoist and winch repair; controller repair, calibration, and certification; and DC electric-tool testing and certification, including NIST-certified calibration to meet ISO 9001 standards.

The service team also has the authority to service the warranties for tools and accessories by many leading manufacturers. Dobco always ensures fast turnaround times for repair jobs by stocking parts for the most popular products.

The knowledgeable, friendly, and courteous staff at Dobco go beyond the expected to satisfy all client needs, with such value-added services as quick responses to all inquiries, free repair quotes for most products, free return shipping on repaired equipment, and customer-specific preventive maintenance.

With this unmatched mix of service and sales excellence, Dobco establishes itself as the ideal source for industrial tools.

To learn more, contact Dobco.

• Tweet