REDWIRE The Proving Grounds: How Arcfil offers a more trustworthy solution

June 17, 2020 REDWIRE is news you can use from leading suppliers. Powered by FRASERS.

Posted by Arcfil Products Ltd


Custom manufacturer of strip & wire forming & metal stamping. Production methods: punch press, multi-slide, four... Read more

Contact supplier


Subscribe
Free REDWIRE e-newsletter
wire parts

Arcfil offers clear communication and fair prices.

Margo was disappointed. She needed to place a purchase order for truckloads of product, and she had just learned that her long-time supplier of wire parts, who had a somewhat satisfactory track record, had also been overcharging for years. Over the years, she had patiently waited while they sorted out technical issues without any apparent improvements to their quality-control processes, and she had long-ago learned to keep inventory on hand for the occasional late delivery that came without warning. But to learn that she was also paying a premium for this level of service was frustrating. She needed a fair deal. She was loyal to this supplier, as was management, so learning that the supplier had increased prices for years when the rate should have decreased felt like a betrayal.

A legitimate long-term offer

Time was ticking. Production need to continue and the order needed to be placed, but potentially with another supplier. The catch was that she needed to convince management. She needed a reliable alternative, and the case in favour of the new supplier needed to be compelling.

Margo had been in communication with Arcfil for a short time. She had some hard questions to ask to be sure Arcfil’s deal for wire parts was a legitimate long-term offer. Otherwise, she knew that management would not budge.

She already had the standard assurances in place. Samples were approved, pricing was competitive, and as any new supplier will do, Arcfil was putting its best foot forward. Now she needed to build the case to persuade management.

Arcfil was ready. Their communication was clear, responses came quickly, and their price structure was transparent. Margo trusted they were capable of consistent service, understood they had processes in place for continuous improvement, and saw price detail that gave her confidence that the deal was fair.

Margo’s decision proved instrumental. Arcfil was brought on as a secondary supplier, providing her team with a new standard for reliable service in wire parts and a long-term partner for continued success.

For more information, contact Arcfil.


Share

Posted by Arcfil Products Ltd


Custom manufacturer of strip & wire forming & metal stamping. Production methods: punch press, multi-slide, four... Read more

Contact supplier