L. & M. Precision Products Inc. has enjoyed nearly 60 years of success as Canada’s top screw-machine jobbing shop. Over the decades, the company has continued to thrive on repeat business, because clients come back for the same quality products and services again and again. There are many reasons for this loyal customer base. Ranging from strong leadership with strategic plans to constant quality improvement and efficiently priced products, there are several established business factors that make up L. & M.’s success.
Run entirely by employees
As a manufacturer run entirely by employees, L. & M. has had only two presidents; this begets a unique, consistent leadership style, with long-tenured workers who are also long-term shareholders. So employees have the same goals as management does, which directs everybody towards the same goals of team profits and client satisfaction. All of the company’s leaders are capable people who focus on the big picture while directing daily activities, achieving this through strategic, tactical plans that involve ongoing revisions to directives and procedures.
Another factor that makes the company a top machining source is powerful decisions. Making the right business choices requires strong communication between employees, suppliers, and customers. This involves listening, planning, action, and follow-up. L. & M.’s decisions have resulted in a very efficient production process, and team members are always seeking new tooling, methods, and equipment to provide more competitive pricing to clients.
Dedication to quality control is another factor in L. & M.’s glowing reputation. ISO-registered since 1997, the company commits time to continuous training and follow-up to documented practices. Customer concerns always lead to quick action from the staff, and the fully equipped Quality Assurance Lab supports all the requirements of the ISO 9001:2015 standard.
The company also offers exemplary customer service, via its experienced and knowledgeable personnel. The L. & M. team ensures timely delivery of orders to all customers and devotes itself to complete client satisfaction. This drives repeat orders from clients in all sectors.
For the best custom machining with top service, trust L. & M. Precision Products.
To learn more, contact L. & M.