Solving issues by adopting an automated workforce-management system – Part 5

A technological workforce-management solution can solve many issues with traditional systems.

You have made the decision to upgrade your company’s workforce management process to an automated, technological solution. Now that you have assembled a pilot team and identified the problems to address, how will this new workforce-management system solve the company’s issues? In the fifth chapter of Kronos Canada’s online guide to making workforce management more efficient with technology, the company discusses the specifics of how such a system can improve how the workplace functions.

Kronos’ online resource, the Kronos Workforce Management Toolkit, is a seven-step guide to making the full transition from an outdated employee-management system to the next generation of workforce-management technology.

Conquering many previous challenges

With a manual workforce management process, a business can get sidetracked by excessive overtime, frequent absenteeism, manual scheduling, compliance issues with labour law and union regulations, and other related issues. But with an automated workforce-management system, with processes integrated with ERP or financial systems, an organization can make more timely and informed decisions with real-time reporting.

Four of the key ways that an automated workforce management process can solve common issues, according to Kronos:

• Solving overtime issues – Real-time information can help to identify the root causes of increases in overtime and who is using it the most. A company can find out which employees are working overtime and why.
• Solving attendance problems – By automating absence policies, businesses can enforce their attendance rules more consistently. E-mail alerts enable managers to deal with issues right away, while viewing absence balances in real time lets them reduce excessive balances.
• Solving scheduling issues – Workforce-management technology can make sure workers are always where their skills are needed most at the right time. Employers can create better schedules with historical information and trends.
• Solving compliance problems – With an automated workforce management process, a company can apply rules, policies, and regulations automatically and consistently, including breaks and overtime.

By solving these challenges, workforce-management technology gives organizations a fast return on investment.

Download How Workforce Management Technology Helps Solve Your Issues or contact Kronos Canada if you have any questions.

The next step: Intelligence Gathering and Analysis

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