Norpak: Unraveling 11 key questions to tailor perfect conveyor integration

As a conveyor systems integrator, Norpak Handling offers complete service.

For more than 35 years, industry across Canada has counted on Norpak Handling Ltd. for the top material-handling solutions available on the market. But the supplier offers far more than product sales: Norpak also serves clients as a complete conveyor systems integrator. This means the company provides full solutions tailored to every customer’s needs and operations. With this unique role, every project on which Norpak embarks starts with an extensive consultation process and continues after product sale with essential services.

The 11 essential questions

A plant typically uses many conveyor types with various accessories that add specific functions. Customers should view every conveyor system as its own customized material-handling solution, and no two systems should be interchangeable within a company. As a systems integrator, Norpak strives to offer a full suite of services for every customer.

Norpak recommends that qualifies systems integrators address the following 11 questions when evaluating every customer’s material-handling needs:

• What end result does the client desire?
• What are the schedule requirements?
• To which key operations – e.g., sorting, accumulation, diverts, tracking – should the system cater?
• Which conveyor types are most appropriate for this customer’s individual needs?
• What kinds of products is the facility or warehouse handling?
• What is the plant or warehouse layout? Are there multiple floors or spatial constraints?
• What should the system layout be?
• What extra accessories, like side guards or package stops, could improve the system?
• What automation level does the customer want?
• What electrical and pneumatic services are available, and what do they need?
• How can all these various components be tied together to create a seamless system?

Using its access to the best material-handing products and accessories in its lineup, manufactured by such internationally recognized industry leaders as Hytrol and FMH, the Norpak team addresses all these issues to produce a successful systems-integration process with every single customer. Each client works with a Norpak project manager who is responsible for completely understanding the business and its needs. The project manager’s unique expertise remains available to the customer for any alternations to the system throughout the company’s lifespan.

To learn more, contact Norpak.

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