Lapp products meet strict customer quality requirements

Quality goes beyond inspection and compliance at Lapp Group. It’s a philosophy. And whether the customer is looking for cables and cable glands, industrial connectors, cable tracks or marking systems, Lapp Group has the capability to produce high-quality products to meet each unique requirement, regardless of how demanding.

A commitment to quality

Lapp Group can meet each customer’s unique requirements and deliver quality products on time thanks to its combination of state-of-the-art equipment and materials, and well-trained employees who follow strict processes and procedures.

“We monitor our processes and validate results using metrics to drive our continued success, with emphasis on customer satisfaction,” the company explains. “Our customers depend of the quality and reliability of our products.”

Lapp Group North America holds a multi-site ISO 9001:2008 ISO Certification. But continuous improvement in all of its operations and activities is at the centre of its Quality Management System. This is demonstrated in Lapp Group North America’s achievement of UL certification, which grants authorization to perform tests in full compliance with UL standards, but also for quality validation and new product innovation. At the company’s state-of-the-art laboratory, it can perform air oven aging, oil resistance, cold temperature, cold impact and many other mechanical, electrical and environmental testing that go above and beyond regulatory standards.

More than a manufacturer

Lapp prides itself on being a partner to its many customers. The company’s well-trained experts offer superior local pre- and post-sales support, as do its network of value-added resellers and distributors throughout North America.

And in order to ensure complete customer satisfaction, Lapp looks for feedback. Its website includes a quality control feedback form that is sent directly to the company’s quality manager. Details on each member of the quality management team are also included on the website.

To learn more about the company’s commitment to quality, contact Lapp Canada.

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