L. & M.: Thriving for over 60 years through leadership, quality, and unmatched service

L. & M. has been in business since 1962.

This year marks the 62nd anniversary of L. & M. Precision Products Inc., and the company’s long history further defines its role as Canada’s premier component-parts jobbing shop. Since 1962, the company has thrived on repeat business, as customers return for the same quality products and services over and over. There are several factors in this continuing success.

From strong leadership with strategic plans to constant quality improvement and efficiently priced solutions, L. & M. cites many reasons for its unusual longevity over the decades.

Listening, planning, action, and follow-up

As examples of this longevity, the company has had only two presidents in its lengthy history and also maintains its status as a manufacturer that is run wholly by its employees. This results in a unique, consistent leadership style, with long-tenured workers who are also long-term shareholders. This leads to workers and management that all have the same goals, which directs everyone involved towards the same tactical planning of team profits and customer satisfaction. All of L. & M.’s leaders are highly capable people who focus on the big picture while directing daily activities, using strategic planning that involves constant review towards improving directives and procedures.

Another factor that makes the company a premier machining source: powerful decisions. Making the best business choices involves clear communication between workers, suppliers, and clients; this requires listening, planning, action, and follow-up. The organization’s decisions have led to a very efficient manufacturing process, and team members are always seeking new tools, methods, and machinery to offer more competitive prices to customers.

Commitment to quality assurance is another reason for L. & M.’s stellar reputation. ISO-registered for over 25 years, the company dedicates time to constant training and follow-up to documented practices. Client concerns always result in fast action from the staff, while the fully equipped Quality Assurance Lab supports all the requirements of the ISO 9001:2015 standard.

The company also provides top client service through its experienced and knowledgeable staff. The L. & M. crew ensures timely delivery of orders to all customers and commits itself to total customer satisfaction – which spurs repeat orders from customers in all industries.

Trust L. & M. for the peak of custom machining and client service. For new inquiries, have confidence to call for superior sourcing, service and supply.

To learn more, contact L. & M.

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