Dobco distinguishes itself with a combination of sales and service

Sales and service play a big part in Dobco's success.

For decades, Dobco Equipment has earned a reputation as an authority in industrial tools. Not only is it a top supplier of pneumatic, electric, and hydraulic power equipment by leading manufacturers; it also offers sales and service for most of these tools. This blend of sales and service capabilities sets Dobco apart from its competitors.

Preferred distributor for leading brands

A large part of Dobco’s continuing success is its status as the preferred distributor of leading brands of industrial tools, including the Cooper Tool Group and many others. These manufacturers are renowned for high-quality tools and accessories. By partnering with great tool producers to offer great products at competitive prices, as well as maintaining customer relationships, Dobco always keeps its sales up.

Another key ingredient in Dobco’s reputation is its ability to repair and service the industrial tools it sells. Because the assembly and production tools the company supplies are often used for critical applications with little tolerance for downtime, Dobco’s servicing capabilities are essential to keep customers’ operations running.

Dobco’s service department consists of six full-time, factory-trained technicians who work at the company’s Mississauga, Ont. facility. These technicians are trained to repair, calibrate, and certify all major brands of pneumatic, electric, hydraulic, and torque equipment.

Among Dobco’s broad variety of services are the following:

• Torque-wrench repair, calibration, and certification reports;
• Hoist and winch repair;
• DC electric-tool testing and certification, including NIST-certified calibration to meet ISO 9001 requirements; and
• Controller repair, calibration, and certification.

This service team is also authorized to service the warranties for tools and accessories by many major tool manufacturers. By stocking parts for the most popular tools, Dobco always ensures quick turnaround times for repair tasks.

Dobco’s knowledgeable, friendly, and courteous staff always go the extra mile to meet customer needs. The company’s value-added services include rapid responses to all inquiries, no-charge repair quotes for most tools, free return shipping on repaired tools, and customer-specific preventative maintenance.

With its unique blend of sales and service excellence, Dobco cements its reputation as a one-stop shop for tool needs.

To learn more, contact Dobco.

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