REDWIRE Client satisfaction remains Matritech’s top priority in every single project

May 7, 2021 REDWIRE is news you can use from leading suppliers. Powered by FRASERS.

Posted by Matritech Inc.


Matritech has the heart to remain ahead of all production for metallic pieces with technical specification. Continuing i... Read more

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client satisfaction

Matritech always focuses on customer service.

Matritech Inc. is renowned for great industrial products and services, with an international reputation for quality machining and components three decades in the making. But the company’s longtime success is a result of other key factors – one of which is its unmatched dedication to client satisfaction and committed service.

By working closely with every customer on every single project, Matritech serves as a virtual extension of the client’s organization.

A convenient quote request form

With a broad customer base, Matritech commits itself fully to achieving client satisfaction with every person that enters its plant in Drummondville, Que. One way is through its quality machining services, and another is ongoing support. Matritech always makes sure that it thoroughly comprehends every customer’s needs and works closely with the customer during development, prototyping, and production. By staying by the customer’s side at all stages of the process, the team can recommend the most efficient strategies and offer the most suitable production methods.

Working alongside the customer allows Matritech to perform the job correctly every time, while also suggesting ways to lower costs, make the production process simpler, and improve product quality. Clients yield many benefits this way. Another strategy: Matritech uses internal programs and timelines through which it keeps track of its staff activities, in order to meet all deadlines and deliver parts in a timely fashion. Due to a strict quality-assurance system, these quality machining services always comply with precise customer specifications, and when necessary, Matritech can provide the appropriate documents.

Client satisfaction is also a major priority on Matritech’s extensive, bilingual website. Potential clients can access all the resources they need about the company and its broad range of products and services, from metal parts to CNC machining, through Matritech.qc.ca. The site also features a convenient quote request form that allows newcomers to inquire about the prices of specific services and parts. The site offers two- and three-dimensional illustrations of products and assemblies for some cases.

This is how Matritech consistently satisfies client needs: close working relationships, ongoing support, high efficiency, and stringent quality assurance.

To learn more, contact Matritech.


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Posted by Matritech Inc.


Matritech has the heart to remain ahead of all production for metallic pieces with technical specification. Continuing i... Read more

Contact supplier