Building a business case for workforce management technology – Part 1

Many telltale signs show that a company is ready to move on from paper-based manual processes for workforce management.

Are you struggling with managing your staff’s schedules, or with tracking their actual time worked? Is it a chore to identify who has worked premium shifts, so that everyone is paid accurately? Are you sure you’re in compliance with rest breaks? Does the prospect of implementing workforce management technology to help with these types of challenges seem overwhelming?

Kronos Canada has authored a handy guide to making workforce management easier, more efficient, and more effective, through an automated solution. In seven brief chapters, readers learn how to build the smoothest path to a better workforce solution.

In this “symptom checker” of the guide, Kronos discusses the telltale signs that it is time to automate.

From paper to wireless: the first step

The first step (Chapter 1, Chapter 2) is to identify the signs that the company is ready to move on from paper-based manual processes. Such signs include:

• Too much needless overtime, for which management does not understand the cause;
• Managing absence becomes difficult. This includes sick time, planned leave, extended breaks, and even late arrivals and early departures;
• Manually scheduling employees uses up a lot of time, and even then, it remains unclear whether the right employees are positioned in a way to meet the company’s goals; and/or
• Compliance issues arising from inconsistent application of government, company, and union policies.

If these issues are present, the time is ripe for a technological upgrade.

Once an organization has adopted (and adapted to) an automated workforce management solution, the advantages should be quickly obvious. Workforce management technology allows employers not only to identify when workers are approaching their overtime thresholds, but also to uncover the root causes of excessive overtime. In addition, the company can use data to spot patterns and trends for employee absenteeism, as well as the common reasons for it.

Modern workforce management technology enables employers to ensure fair scheduling for all workers, which means that workers are always scheduled for the right times and places for the best uses of their skills. Finally, automated workforce management helps organizations to make sure that they are applying and enforcing all policies fairly and accurately. This transparency and even-handed treatment can help motivate your employees, and some employers have even touted the capabilities as recruitment tools.

Download How to Know if You Need a Workforce Management Solution or contact Kronos Canada if you have any questions.

The next step: Creating a Workforce Management Technology Proposal/Pilot Team.

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