Assembling a pilot team for workforce-management technology – Part 3

There are three basic steps to assembling a pilot team for workforce-management technology, according to Kronos.

So you’ve decided to take the first step into a new world: upgrading your company’s manual workforce-management system to an automated technological solution. But how do you begin? What is the first step necessary to plan this system? In the third chapter of Kronos Canada’s online guide to making workforce management more efficient with technology, the company offers tips on how to put together a technology pilot team to make this happen.

Kronos’ online resource, the Kronos Workforce Management Toolkit, is a seven-step guide to making the full transition from an outdated employee-management system to the next generation of workforce-management technology.

Finding your technology allies

As the difficulties and pitfalls of old-school workforce management may be creating challenges for many personnel in the organization, some will be enthusiastic in the chance to assist you in developing a technological solution that saves time and expense. But whether you are developing the proposal for an automated solution by yourself or with a team, it is wise to evaluate which groups of employees would benefit most from such a solution. These will be your allies.

According to Kronos, organizing efforts to build a business case for a workforce-management technological solution involves three basic steps:

1. Identify all potential stakeholders. Anybody who will be directly affected by a change in workforce management can be part of the team. Think about what their roles could be and in what ways they could be involved.
2. Create a stakeholder matrix. Stakeholders will approach the project with different levels of power and interest. Organize a ranking of these levels.
3. Find out how the stakeholders will benefit. Using the Brandon Hall Group Stakeholder Value Creation Matrix, determine the advantages each stakeholder will potentially have, in terms of cost, compliance, productivity, and transparency.

Also included in this chapter is Brandon Hall Group’s “Four Keys to Realizing a Total Return on Your Workforce Technology”, with more information on building a workforce-management technological solution.

Download Creating a Workforce Management Technology Proposal/Pilot Team or contact Kronos Canada if you have any questions.

The next step: Analyzing Your Workforce Management Challenges

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